Privacy Policy

This privacy policy sets out how Engage Experts Ltd (EE)  uses and protects any information that you give EE when you use this website.

EE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

EE may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01-01-2020.

What we collect

We may collect the following information:

• Name and job title
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• The contents of any email, contact form or communication you send to us
• Other information relevant to customer surveys, offers, and website analytics

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information for analytics and to improve our products and services.
• To answer queries or respond to communications
• If we have your explicit and specific consent, we may also use your information to periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• If we have your explicit and specific consent, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
• Security

Child website users

As the products and services we offer are aimed at companies, this website is designed and intended for use only by adults. We do not knowingly collect and process information from children (anyone of or under the age of 13).

If you are under the age of 13, we ask that you do not give us any information about you or use our websites. If you are aged between 13 and 18, we request that you seek your parent or guardian’s permission before providing us with your information or using our website.

If you are a parent or guardian of a child under 13 and you think that your child has used our website or elsewise provided their information to us without your consent, please contact us (see ‘Controlling your personal information’ below) and we will delete and/or stop processing your child’s personal information within a reasonable time.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is anonymised. This means that the parts of the data that could identify you are removed.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Your information will only be used by anybody for direct marketing purposes if you have ticked the box to indicate that you want to be contacted for these purposes.
• You may contact us to request a copy of the information we hold on you, the correction of invalid data about you, the erasure of data we hold about you, the restriction of any further processing of that data, for us to transfer the data we hold about you to another organisation, or to object about our processing of your data.

 

The above data subject rights requests are handled free of charge, within reason. We will respond to any data subject rights requests within a month, to confirm your request has been completed, to explain why we could not action your request, or to notify you of any delays in actioning your request.

If we do not action your request, delay action on your request for more than two months after the initial one-month deadline, or elsewise fail in our responsibilities as a Data Controller, you are able to lodge a complaint with the ICO (or your own national supervisory authority on data protection) or seek judicial remedy. If we are unable to identify your record (or entertain reasonable doubts about your identity), we may request provision of some additional information necessary to confirm your identity prior to actioning your request.

We encourage you to discover your rights and our responsibilities under the EU Regulation 2016/679 (General Data Protection Regulation), as well as any subsequent or supplementary legislation.

If you would like to contact us for any of the above purposes, or to register a complaint, concern or inquiry with our data protection activities, please write to:

Data Protection Officer, Engage Experts Ltd.  24 Felixstowe Road. Martlesham.  Woodbridge. IP12 4RY. UK

T: +44 1473 760024 E: dataprotection@engageexperts.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

This policy was last updated on 26 March 2020.